During Covid-19, Pierre was quickly updated to add Clean, Safe, Contactless features to honour social distancing protocols. This includes Guest Contactless Check In, plus a Hotel Live Chat feature powered by Artificial Intelligence.
“We believe that Pierre is a game changer in more ways than one, as digital technology will play an integral role in the hotel & hospitality industry, helping to bring guests back safely. As hotels reopen and move into a ‘new normal,’ the expectation for customer experience is higher than ever”, says David Cunningham, CEO & Founder, SEL Global.
Touchless technology will be essential for hotel businesses to bounce back. By offering Pierre touch-free check-in features and minimizing front-desk interactions, hotels can make sure guests feel safe and taken care of.