SEL Global has now partnered with an established AI / Chat provider to bring Artificial Intelligence (AI) and Live Chat to our Mobile Hotel Concierge offering, Pierre.
With industry advances in artificial intelligence and predictive analytics, Pierre will now be able to create unique experiences in real time (and at scale) that appeal to the needs and desires of each individual traveler, Before / During / After the hotel guest’s stay.
This new AI powered Hotel Live Chat feature gives hotels the unique ability to have a very meaningful conversation with their guests throughout their lifecycle. Additionally gathering valuable data sets on their customers to increase the guest experience.
Future market expansion is now set for the condominium vertical as well.
SEL headquartered in Toronto, Ontario, is a Mobile Advertising and Mobile Concierge software solution provider, providing our Mobile Concierge app Pierre to the hotel and condominium verticals in North America.
Press Release to follow.
August 17, 2020
SEL Global and Kite Mobility have formed a partnership to now offer Kite’s eBikes, eScooters and eCars with specialized offers to Pierre, SEL’s Mobile Concierge app for hotels and their guests.
SEL headquartered in Toronto, Ontario, is a Mobile Advertising and Mobile Software provider of their Mobile Concierge app Pierre to the hotel and hospitality verticals in North America.
Kite is a Canadian company headquartered in Toronto, Ontario with global suppliers/partners and operates in the etransport business providing partners access to electric scooters, bikes and vehicles.
Future expansion is now set for the condominium vertical as well.
Official press release coming soon.
During Covid-19, Pierre was quickly updated to add Clean, Safe, Contactless features to honour social distancing protocols. This includes Guest Contactless Check In, plus a Hotel Live Chat feature powered by Artificial Intelligence.
“We believe that Pierre is a game changer in more ways than one, as digital technology will play an integral role in the hotel & hospitality industry, helping to bring guests back safely. As hotels reopen and move into a ‘new normal,’ the expectation for customer experience is higher than ever”, says David Cunningham, CEO & Founder, SEL Global.
Touchless technology will be essential for hotel businesses to bounce back. By offering Pierre touch-free check-in features and minimizing front-desk interactions, hotels can make sure guests feel safe and taken care of.
SEL Global launches Pierre, their exciting new Mobile Concierge app for hoteliers and innkeepers. Pierre was developed as an extension of SEL’s existing cloud based Mobile Advertising / Mobile Shopper platform.
Pierre provides hotel guests with many of the concierge services typically offered by hotels but now these services can conveniently and safely be accessed through a guest’s trusted mobile phone. Pierre has also partnered with many well known brands in transportation, food delivery, entertainment ticketing, to offer exclusive discounts and offers to Pierre users.
The global hospitality industry is a $1.2 trillion vertical and over $550B in the USA.
November, 17 2014
TORONTO – SEL Global is pleased to announce that they have now become a full Mobile Commerce software company.
SEL is excited to announce it has significantly expanded the capabilities of its global IP platform with the acquisition of several new mobile applications.
In addition to SEL’s existing Mobile Advertising/Mobile Shopper software offerings, SEL has now added the following functionality:
– Remote Mobile Payments
– Mobile Ticketing
– Mobile Utility Bill Payments
– Top Up
– Mobile Gambling/Gaming
– Wireless Carrier Billing
– Mobile Travel Apps
All of these new applications are designed to integrate with SEL’s existing cloud based enterprise software platform, which provides robust communication abilities between each application to enable SEL’s unique features such as split-tendering to function. SEL’s platform also provides further integration with common mobile POS systems, Bluetooth beacons, Client Inventory Systems, and can also integrate with multiple mobile payment providers.
“We are very excited about this latest mobile software acquisition for SEL Global, as it places SEL in a very unique position as a complete Mobile Commerce Software company with a very unique mobile software platform offering for our global clients.” – David Cunningham, Founder and CEO of SEL Global.